4.3.2.2 Manage Severance Process : Manage Severance Process Detailed Process Model Description : 1.9 Request to Cancel Pending and Awaiting Field Activity Severance Events
1.9 Request to Cancel Pending and Awaiting Field Activity Severance Events
Reference: Manage Severance Process Model - Page 1 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: If CSR or Authorized User decides to cancel or complete Severance process, CSR or Authorized User cancels all the pending or awaiting Field Activity Severance Events.
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